Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to suggest a casino we haven't covered yet? We'd like to hear from it. This page explains what we can help with, what we can't, and the best way to reach us.
What we can help with
Non Gamstop Casinos is an independent review and comparison resource covering casinos not on Gamstop, betting sites not on Gamstop, and the wider UK online casino market. We're happy to hear from readers on topics such as:
- Corrections or updates to a casino review — bonus terms, game libraries and payment options change often, and we'd rather fix an error quickly than leave it standing
- Questions about how we rate and rank the operators listed on the site
- Suggestions for casinos, payment methods or topics you'd like us to cover
- General feedback on the site, its content, or how easy it is to use
- Enquiries from operators or affiliate partners about being featured
What we can't help with
It's worth being upfront here: Non Gamstop Casinos is a review and comparison site, not a casino, a payment processor or a regulator. That means we're not able to help with account logins, deposits or withdrawals, verification checks, or disputes over a bonus or a bet placed at any operator listed on this site. Those matters sit entirely with the casino you signed up with, and their own customer support team is the right place to raise them.
Similarly, if you're dealing with the aftermath of a Gamstop self-exclusion — whether that's understanding how the scheme works or looking for support around problem gambling — we're not a substitute for professional help. Our Responsible Gambling page has more on the tools and organisations that can offer proper guidance, and it's worth reading before you get in touch if that's the situation you're in.
Before you write in
A few quick checks that often save time on both sides:
- If your question relates to a specific casino's bonus terms, wagering requirements or game availability, check the terms and conditions listed on that operator's own site first — offers can change without much notice
- If it's about how a site was rated, our Non Gamstop Casinos UK 2026 page sets out the criteria we use, including licensing, payment speed, bonus fairness and game range
- If you want to know more about who we are and why we do this, our About Us page covers our approach and how the site is funded
- For anything about how the site operates, including our Terms and Conditions, that page has the full detail
How to reach us
The best way to contact the Non Gamstop Casinos team is through the contact form on this page. Include as much detail as you can — the name of the casino if relevant, the page you were reading, and what you'd like us to look into. We read every message, though as an independent team we can't always guarantee an instant reply.
If you're getting in touch as an operator or partner regarding a listing or commercial enquiry, please say so clearly in your message so it reaches the right person. As with all our content, any commercial relationship never determines where an operator sits in our rankings — those are based on the research criteria we publish, not on payment.
A note on age and eligibility
Non Gamstop Casinos is intended for readers aged 18 and over. If you're contacting us on behalf of someone under 18, or with concerns about underage access to gambling sites, please flag this clearly so we can treat it appropriately.
Whatever the reason for getting in touch, we'd rather hear from you than have you leave with an unanswered question. Use the form above to send us a message, and we'll get back to you as soon as we can.